I was a wreck when my dog died, and honestly had no idea what to do. I called three places, and this was the only one that picked up at 1 in the morning. They didn’t rush me, didn’t try to sell me anything. Just came to my house, took care of everything. The ashes came back in a beautiful box. I didn’t even know I’d feel this much better knowing it was done properly.
Pet Owner
The price was a little higher than I expected, but now I understand why. The whole process felt safe and respectful. I got updates, and I didn’t have to question anything. They didn’t just throw him in with a bunch of other pets like the last place I used years ago. I actually slept better knowing it was done the right way.
Pet Owner
Our cat passed away after 16 years. It hit us hard. These guys came quickly, the driver was calm, and we didn’t feel rushed. The urn is solid wood, not some cheap thing. His name is engraved on it and everything. We keep it next to his old bed.
Pet Owner
My wife called them because I couldn’t even speak on the phone. They were patient, respectful, and handled it all. The price is higher than some places but you can tell they actually care. Everything from the pickup to the final delivery felt organized. And I didn’t feel like just another customer.
Pet Owner
I wasn’t even planning to cremate at first, but someone at the emergency vet told me about this place. They responded fast, picked up the same night, and sent back the ashes in a real urn with my dog’s name. No stress, no confusion. I’d use them again in a second if I had to.
Pet Owner
Not gonna lie, I was skeptical. But the way they explained the process made me feel okay about it. The e-paws thing made it sound high-tech, but really it just meant they didn’t lose track of my pet. That was good enough for me. Got her back a week later in a sealed box. No complaints.
Rachel, Astoria
Pet Owner